Thirteen affected communities of Kyiv, Chernihiv, Sumy, and Zhytomyr regions received anti-crisis support to resumption of works of Administration Service Centres (ASCs) from the Swedish Project PROSTO "Support to Service Accessibility in Ukraine" coordinated by the Ministry of Digital Transformation of Ukraine.
During the full-scale war, ASCs acquired new functions. They have become focal points in addressing many community issues. However, unfortunately, not all managed to survive the consequences of the Russian aggression without loss. Statistics of the Ministry of Digital Transformation include Administration Service Centres that have been heavily shelled, occupied or severely damaged. In many ASCs equipment have been destroyed and disabled, making it impossible to provide services.
Currently, the Ministry of Digital Transformation is working to provide the country with uninterrupted public services and resume work in the occupied territories. Therefore, together with the Swedish-Ukrainian PROSTO Project "Support to Services Availability in Ukraine", the Ministry of Digital Transformation provided crisis support to resume the work of 13 ASCs of affected communities in Kyiv, Chernihiv, Sumy, and Zhytomyr regions.
Computers with office software, monitors, multifunction devices, a camera for the passport office, etc. were installed in the Administration Service Centres. An electronic queue management system damaged by the Russian occupiers was also repaired at the Gostomel community's ASC. The cost of equipment and hardware is around UAH 780,000.
"We appreciate the heroism and service to our community that the Administration Service Centres' teams showed in the first months of the invasion and continue to demonstrate now. For its part, the Ministry of Digital Transformation will do everything possible to ensure that each ASC has the opportunity to become an even better place to provide public services. We are moving forward," said Olesya Tsybulko, Director of the Directorate for Systemic Development of Administrative Services of the Ministry.